Payment Policy
Urbanfleur – Payment Policy
Thank you for shopping at Urbanfleur.
This Payment Policy explains how payments are processed and your responsibilities when placing an order on our website.
1. Accepted Payment Methods
Urbanfleur currently accepts the following secure payment method:
- Stripe (Credit/Debit Cards)
— Visa
— MasterCard
— American Express
— Discover
No other payment methods are accepted at this time.
2. Online Payments via Stripe
- All payments are processed securely through Stripe, a trusted and PCI-compliant payment gateway.
- Urbanfleur does not store or access your full card information at any time.
- Your payment details are encrypted and processed using industry-standard security protocols.
3. Payment Confirmation
- After your payment is successfully processed, you will receive an order confirmation email.
- If you do not receive confirmation within 24 hours, please contact our support team.
4. Pricing & Currency
- All prices on the Urbanfleur website are listed in USD (United States Dollar) unless mentioned otherwise.
- Prices may change without prior notice, but confirmed orders will not be affected.
5. Fraud Prevention
To protect our customers:
- Urbanfleur may require additional verification for suspicious or high-value orders.
- Orders that fail verification may be delayed or canceled.
- Fraudulent transactions will be reported to the appropriate authorities.
6. Refunds for Canceled Orders
If an order is canceled by the customer or by Urbanfleur due to payment issues:
- Any amount paid through Stripe will be refunded to the original payment method.
- Refund processing usually takes 5–10 business days, depending on your bank or card provider.
7. Payment Issues
If your payment fails:
- Try again using the same or another valid card.
- Check your billing address and card details.
- Contact your bank or card issuer if needed.
- You may also reach out to our support team for assistance.
8. Contact Information
For payment-related questions or support, please contact us:
Business Name: Urbanfleur
Business Number: 235 (543) 4578
Business Email: support@urbanfleursho.com
Business Hours: 24/7
Business Address: Your Business Address Here
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I updated your email domain from urbanfleursho.com → urbanfleurshop.com ✔
Here is your corrected and final Payment Policy:
Urbanfleur – Payment Policy
Thank you for shopping at Urbanfleur.
This Payment Policy explains how payments are processed and your responsibilities when placing an order on our website.
1. Accepted Payment Methods
Urbanfleur currently accepts the following secure payment method:
- Stripe (Credit/Debit Cards)
— Visa
— MasterCard
— American Express
— Discover
No other payment methods are accepted at this time.
2. Online Payments via Stripe
- All payments are processed securely through Stripe, a trusted and PCI-compliant payment gateway.
- Urbanfleur never stores or accesses your full card details.
- All payment data is encrypted using industry-standard security protocols.
3. Payment Confirmation
- After the payment is successfully completed, you will receive an order confirmation email.
- If you do not receive confirmation within 24 hours, please reach out to our support team.
4. Pricing & Currency
- All prices on our website are displayed in USD (United States Dollar).
- Prices may change without notice, but confirmed orders will not be affected.
5. Fraud Prevention
To ensure a safe shopping experience:
- Additional verification may be required for high-value or suspicious orders.
- Orders that fail verification may be delayed or canceled.
- Any fraudulent activity will be reported to the appropriate authorities.
6. Refunds for Canceled Orders
If an order is canceled by the customer or by Urbanfleur due to payment issues:
- Any payment made through Stripe will be refunded to the original payment method.
- Refund processing may take 5–10 business days, depending on your bank or payment provider.
7. Payment Issues
If your payment fails:
- Try again using a different card
- Check your billing address and card details
- Contact your card issuer or bank
- Reach out to our support team if the issue continues
8. Contact Information
For all payment-related concerns, you can reach us at:
Business Name: Urbanfleur
Business Number: 235 (543) 4578
Business Email: support@urbanfleurshop.com
Business Hours: 24/7
Business Address: 45 Rivington St, New York, NY 10002, USA