Purpose of This Payment Policy

The purpose of this Payment Policy is to explain how payments are handled on the Urbanfleur website. This policy is designed to help customers understand the payment process, the responsibilities of both the customer and the store, and the general rules that apply when completing a purchase. By clearly outlining these details, we aim to ensure that customers can complete transactions with confidence and clarity.

Accepted Payment Methods

Urbanfleur accepts payment methods that are displayed on the checkout page at the time an order is placed. Available payment options may vary depending on the customer’s location, payment provider availability, or system updates. Customers are responsible for ensuring that the payment method they use is valid, authorized, and able to complete the transaction at the time of checkout.

Payment Processing and Authorization

When a customer places an order, the payment is processed through a secure payment gateway. Payment authorization occurs at the time of checkout, and orders are not considered confirmed until payment is successfully authorized. In some cases, additional verification may be required by the payment provider. If authorization fails or is declined, the order will not be processed further.

Currency and Pricing

All prices displayed on the Urbanfleur website are shown in the currency specified at checkout. Prices reflect the cost of the product at the time the order is placed and do not include any additional charges unless clearly stated. Customers are advised to review the final order summary before completing payment to ensure all details are accurate.

Taxes and Additional Charges

Applicable taxes, duties, or other charges are calculated based on the information provided by the customer during checkout and the applicable regulations. Any such charges are displayed before the customer completes the payment. Urbanfleur does not collect undisclosed fees, and customers are responsible for reviewing all charges prior to submitting payment.

Payment Confirmation

Once a payment is successfully completed, the customer receives a payment and order confirmation using the contact details provided during checkout. This confirmation serves as acknowledgment that the payment has been received and the order has entered the processing stage. Customers are encouraged to retain this confirmation for their records.

Failed or Incomplete Payments

If a payment attempt fails or remains incomplete, the order will not be processed. Customers may attempt to place the order again using an alternative payment method or by ensuring their payment details are correct. Urbanfleur is not responsible for delays or issues caused by payment provider errors, insufficient funds, or incorrect customer information.

Chargebacks and Payment Disputes

In the event of a payment dispute or chargeback, Urbanfleur reviews the matter based on available transaction records and order details. Customers are encouraged to contact customer support before initiating a dispute so that the issue can be reviewed and addressed where possible. Chargebacks may affect future purchasing ability depending on the outcome of the review.

Security of Payment Information

Urbanfleur does not store sensitive payment information such as full card numbers or security codes on its servers. Payment details are handled directly by secure third-party payment processors. Customers are advised to use secure devices and networks when completing transactions to help protect their information.

Updates to the Payment Policy

Urbanfleur may update this Payment Policy to reflect changes in payment processing methods, regulatory requirements, or operational procedures. Any updates will be published on this page, and customers are encouraged to review the policy periodically for the most current information.

Business Details

Urbanfleur operates as an online jackets store and provides official business information to ensure transparency and customer support access.


Business Name: Urbanfleur
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Email: support@urbanfluer.shop
Business Address: 45 Rivington St, New York, NY 10002, United States