Welcome to UrbanFleur! By using our website and services, you agree to the following Terms of Service. Please read this agreement carefully before making a purchase or interacting with our site. These terms are designed to protect both you and us, and ensure a smooth experience for everyone.
Overview
These Terms of Service (“Terms”) apply to all users of UrbanFleur and related services, including all products in our Handbag and Accessories categories. By accessing or using our services, placing an order, or contacting us, you agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, Return Policy, and any other posted guidelines.
If you do not agree with any part of these Terms, please do not use our services.
Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to use our services or place an order. By using our services, you confirm that you meet these requirements and that all information you provide is accurate and complete.
Orders & Product Availability
All orders placed through our services, including all handbag products, are subject to acceptance and availability. We reserve the right to cancel or refuse any order for any reason, including but not limited to:
- Limited product availability.
- Errors in pricing or product descriptions.
- Suspicious or fraudulent activity.
If we cancel an order after payment has been processed, we will issue a full refund to your original payment method.
Pricing & Payment
All prices are listed in U.S. Dollars (USD) and are subject to change at any time without prior notice. We use secure payment methods to process your orders. Orders will only be processed once full payment has been received and approved.
Shipping & Delivery
We ship exclusively within the United States. Shipping timelines provided are estimates and may vary based on location, carrier delays, and external factors beyond our control.
- Please see our Shipping Policy for full details, including handling periods and delivery windows.
Returns & Refunds
We offer a 30-day return policy on eligible items. Returned handbags must be unused, in their original condition, and include all packaging and tags.
- Returns must be initiated by contacting us at support@urbanfleur.shop.
Intellectual Property
All content—including text, images, logos, product descriptions, and layout—is protected by copyright and intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion without express written permission.
User Conduct
You agree not to use our services:
- For any unlawful purpose.
- To interfere with or disrupt the services or security features.
- To transmit any harmful or malicious code.
- To impersonate another person or misrepresent your identity.
Limitation of Liability
UrbanFleur is not liable for any indirect, incidental, or consequential damages arising from the use of our services, products, or content. While we strive for accuracy and reliability, we do not guarantee that services will be error-free or continuously available.
Changes to Terms
We reserve the right to update or change these Terms at any time. Any modifications will be posted with a revised effective date. Continued use of our services after changes are made constitutes your acceptance of the updated Terms.
Contact Information
If you have any questions about these Terms, we’re here to help:
- Business Email: support@urbanfleur.shop
- Address: 401 Greenwood Dr, Hitchcock, TX 77563, UNITED STATES